Earlier this year, Ken wrote an article for New Jersey Automotive Magazine focused on complicity in the collision repair industry — a topic that affects both consumers and shops more than most people realize. The full article is now live on our website and worth the read if you care about how repairs are handled and why standards matter. The next piece will dive into Right to Repair, a conversation that’s very active in the industry right now and often misunderstood. More on that soon. Read the
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Earlier this year, Ken wrote an article for New Jersey Automotive …
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When an insurance company sends a repair check, it’s not a bonus — it’s money meant to fix your car. We’ve seen people accidentally spend those funds, thinking it’s theirs, and then get stuck unable to complete the repairs. Insurance pays based on an estimate, and that money is supposed to go straight back into restoring your vehicle. If you’re ever unsure what a check is for, ask before you use it — it can save you from a costly mistake. #CertifiedCollisionCenter #CollisionRepair #InsuranceClai
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Most people call us with the same question: “I’ve got a small scratch… can you just polish it out?” While we handle major collision repairs every day, our goal is always to keep the repair as minimal as possible when it’s safe to do so. That’s better for the vehicle long-term. Here’s the part most people don’t realize: modern factory paint is extremely thin. In many cases, you’re working with only a few thousandths of an inch of clear coat. Manufacturers often allow the removal of less than a th
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When insurance companies partner with collision repair shops, it can raise questions for drivers. State Farm’s relationship with Gerber Collision is one example of how insurance and repair can be connected behind the scenes. What matters most is knowing this: you still have the right to choose where your vehicle is repaired. Independent shops like Certified Collision Center focus on proper repairs, transparency, and putting drivers first — not insurance interests. #CertifiedCollisionCenter #Coll
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