6 Best Interactive Voice Response (IVR) Software for 2026

Compare the best IVR systems for 2026, including pricing, key features, call routing tools, and best practices for choosing ...
Business Wire

Computer Instruments Inc. (CI) Announces eONE’s Conversational IVR with Google Voice™ and Artificial Intelligence (AI) – Virtual Concierge

KANSAS CITY, Kan.--(BUSINESS WIRE)--Computer Instruments, Inc. (CI), a seasoned innovator and leading developer of Cloud and Premise based interactive voice response (IVR) for the contact center, ...
Destination CRM

Jacada Makes Visual IVR Available on the Interactive Intelligence MarketPlace

Jacada, a provider of customer service technology designed to simplify interactions between businesses and their customers, has joined the Interactive Intelligence Global Alliance Program. As a Global ...
American Banker

IVR/Fundtech Deal Turns Any Pushbutton Phone Into A Virtual Card Terminal

IVR Technology Group and Fundtech have formed a partnership that expands the functionality of IVR Technology Group’s Pay-by-Phone virtual terminal, the companies announced July 9. As a result, ...
TechRepublic

Is the IVR Menu Dead? Well, That Depends

In a world with chatbots and virtual assistants, the traditional IVR menu remains a reliable tool for customer support. Here’s why. Interactive Voice Response (IVR) menus seem old-fashioned compared ...
Business Insider

Haptik introduces Conversational IVR solution to enable omnichannel virtual assistants

NEW YORK, Jan. 11, 2021 /PRNewswire/ -- Jio Haptik Technologies Limited, one of the world's largest conversational AI companies and a subsidiary of Reliance Jio Platforms Limited, announced the launch ...