New SaaS platform maps legacy IVR phone trees in hours, generates digital twins, and deploys production-ready contact flows to Amazon Connect Designed for enterprise IT teams, systems integrators, and ...
Genesys on Monday unveiled a new integration between its customer management solution, Genesys PureCloud, and Amazon Lex at the annual AWS re:Invent conference, ongoing in Las Vegas through Friday.
HOUSTON, March 31, 2026 /PRNewswire/ -- Sembix today announced Sembix CaveMapperâ„¢, a SaaS platform that automates the discovery, replication, and deployment of legacy IVR systems to AWS. Designed for ...